Refund policy

Refund Policy – Favello

Effective Date:  20 April 2026

Due to the nature of digital products, all sales are final.

1. Digital Products

All items sold are digital clipart files delivered instantly via email.
Because of this, we do not offer refunds, returns, or exchanges once a purchase is completed.

2. Exceptions

Refunds may be granted only if:

  • The file is corrupted or cannot be accessed

  • You did not receive your product

In such cases, please contact us within 7 days at:
contact@favello.shop

3. Support

If you experience any issues, we will gladly assist you to ensure you receive your files properly.